New After-Hours Phone Triage System

Dear Patients and Families,

As of January 1, 2020, Coleman Pediatrics will be transitioning to a new after-hours phone triage system. When you call the office, you will be connected with an answering service. They, given the need, will transfer you to a triage nurse. The nurses are very well trained and will provide answers to your urgent needs. Dr. Coleman, Thillairajah, or Greenberg will be contacted immediately if needed. All the messages received will be seen by the on-call physician and will be responded to by one of the physicians or nurses at Coleman Pediatrics.

Again, this system is for urgent issues that can’t wait until the next business day. It is not for appointments, prescriptions, billing, or other non-emergent needs as these call will not be addressed.

If you have questions, please call the office to discuss with any of the doctors or nurses.

Drs. Coleman, Thillairajah, and Greenberg